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Dark Side of Crm : Customers, Relationships and Management (Hardcover)

Find Books at Target.com! Customers are treated badly. Not all customers. Not always. But many are and often. Some customers are bad. They treat firms badly. Firms have to react. Employees and customers endure the consequences. Such bad behaviours, by firms and customers, have consequences for perceptions of trust and fairness, for endorsements and referrals, for repeat purchasing and loyalty, and ultimately for a firm?s profitability and RoI. The management of customer relationships is core to the success ...

MPN: product_1444_21531502

SOLD BY Target $152.00 View Details More from Target
Eft for Love Relationships (Paperback) (Dawson Church)

Find Books at Target.com! Eft for Love Relationships (Paperback) (Dawson Church)

MPN: product_1444_53065554

SOLD BY Target $10.37 View Details More from Target
Various - Preach Relationships Ready For The Re (CD)

Find Music - Pop at Target.com! Various - Preach Relationships Ready For The Re (CD)

MPN: product_1444_52851857

SOLD BY Target $9.39 View Details More from Target
Relationships Workshop (Unabridged) (MP3-CD) (Marianne Williamson)

Find Books at Target.com! Relationships Workshop (Unabridged) (MP3-CD) (Marianne Williamson)

MPN: product_1444_50988886

SOLD BY Target $8.99 View Details More from Target
Intimate Relationships in Cinema, Literature and Visual Culture (Hardcover)

Find Books at Target.com! Intimate Relationships in Cinema, Literature and Visual Culture (Hardcover)

MPN: product_1444_53056771

SOLD BY Target $94.99 View Details More from Target
Asymmetry and International Relationships (Hardcover) (Brantly Womack)

Find Books at Target.com! Asymmetry and International Relationships (Hardcover) (Brantly Womack)

MPN: product_1444_50597458

SOLD BY Target $94.99 View Details More from Target
Impact of Social Media in Modern Romantic Relationships (Hardcover)

Find Books at Target.com! Impact of Social Media in Modern Romantic Relationships (Hardcover)

MPN: product_1444_52419212

SOLD BY Target $105.00 View Details More from Target
Sociology : The Study of Human Relationships (Workbook) (Paperback)

Find Books at Target.com! Sociology : The Study of Human Relationships (Workbook) (Paperback)

MPN: product_1444_52147635

SOLD BY Target $6.00 View Details More from Target
Rules of the Game in Social Relationships (Hardcover) (Josef Pieper)

Find Books at Target.com! Rules of the Game in Social Relationships (Hardcover) (Josef Pieper)

MPN: product_1444_51543705

SOLD BY Target $18.05 View Details More from Target
Dark Side of Crm : Customers, relationships and management (Paperback)

Find Books at Target.com! Customers are treated badly. Not all customers. Not always. But many are and often. Some customers are bad. They treat firms badly. Firms have to react. Employees and customers endure the consequences. Such bad behaviours, by firms and customers, have consequences for perceptions of trust and fairness, for endorsements and referrals, for repeat purchasing and loyalty, and ultimately for a firm?s profitability and RoI. The management of customer relationships is core to the success ...

MPN: product_1444_21531501

SOLD BY Target $56.95 View Details More from Target
After Marriage : Rethinking Marital Relationships (Paperback)

Find Books at Target.com! After Marriage : Rethinking Marital Relationships (Paperback)

MPN: product_1444_50373787

SOLD BY Target $29.95 View Details More from Target
Adult Sibling Relationships (Paperback) (Geoffrey L. Greif)

Find Books at Target.com! Adult Sibling Relationships (Paperback) (Geoffrey L. Greif)

MPN: product_1444_50090154

SOLD BY Target $30.00 View Details More from Target